Customer Service Representative (9625) - Forrest City, AR

Domino's Franchise • Forrest City, AR

7d • Onsite

About The Position

Domino’s franchisee is hiring Customer Service Representatives for a store in Forrest City, Arkansas. The role offers flexible scheduling and short or long shifts, with part-time and full-time hours available. Team members take and process customer orders, provide customer service, and perform store tasks in a fast-paced environment. The work may involve repetitive tasks, working independently and with others, and meeting quality standards. Physical duties include handling deliveries, stocking, cleaning, preparing pizzas, and using store equipment. Advancement opportunities may include Shift Lead, Assistant Manager, and General Manager.

Requirements

• Must be at least 16 years old.
• Must be able to pass a background check.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Ability to follow directives, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, provide customer service, analyze and compile data, and make sound judgments and decisions.
• Ability to lift and handle cases weighing up to 50 pounds.
• Ability to perform the listed physical duties, including continuous reaching and hand use, bending, occasional crouching, and infrequent stair or ladder use.
• Talking and hearing on the telephone; depth perception and near- and mid-range vision for most in-store tasks; ability to distinguish hot from cold surfaces.

Responsibilities

• Take and process orders using verbal, writing, and telephone skills.
• Provide excellent customer service and follow directives and quality-control standards.
• Handle monetary transactions and make correct change.
• Unload and stock deliveries, including lifting cases weighing up to 50 pounds and placing them on shelves up to 72 inches high.
• Perform store tasks such as preparing pizzas, cleaning, stocking ingredients, washing dishes, changing prices on signs, and performing maintenance.
• Use pizza-making tools and equipment, including a pizza peel and rolling cutter.
• Work independently and collaboratively, including performing repetitive tasks and making sound judgments and decisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed