Rep, Customer Service 1

Oldcastle BuildingEnvelope•Albertville, MN

5h•$20 - $22•Onsite

About The Position

The Customer Service Representative is located in Albertville, MN. The position is focused on servicing customers and entering orders into our system, reviewing orders for accuracy, answering incoming calls from our existing customer base and other miscellaneous administrative duties in a fast-paced environment. This is an hourly position, and the typical schedule is Monday through Friday from 8:00 am to 5:00 pm. This position reports to the Customer Service Manager. This role is perfect for an individual who approaches their work professionally loves to be a part of a team and wants to help us get better every day. If that sounds like you, come join this industry leader!

Requirements

Minimum 1 year customer service experience
Computer experience, ability to accurately type numbers
Good problem-solving skills
Ability to work independently and prioritize work deadlines
Ability to work in a team environment and collaborate with employees at all levels of the organization
Ability to work overtime as required

Responsibilities

Exceptional customer service
Superior verbal and written communication skills, including handling incoming calls in a professional and thoughtful manner
Strong data entry skills with consistent attention to detail and accuracy
Solid computer skills that include the ability to learn new computer programs
Basic math skills
Adaptable to change with a positive attitude and the ability to remain open to others’ ideas
History of positive performance and reliable attendance with the ability to work overtime as needed
Must possess a strong commitment to safety