Office Customer Service Representative TULSA

Roto-Rooter Plumbing • Tulsa, OK

2d • $16 - $17 • Onsite

About The Position

For more than 50 years, Roto-Rooter has been Oklahoma's trusted, family-owned plumbing company. We've built our reputation by taking care of people-both our customers and our employees. Our Customer Service Representatives are the heartbeat of our office, and many have been with us for years because they know they're valued, supported, and part of a team that truly makes a difference. No two days are exactly the same-and that's what makes this role rewarding. As the first point of contact for our customers, you'll provide a calm, friendly, and professional experience during what can often be a stressful situation.

Requirements

• Enjoys helping people and providing outstanding customer service
• Communicates clearly and professionally
• Stays calm and organized in a fast-paced environment
• Is dependable, detail-oriented, and able to multitask
• Works well both independently and as part of a team

Nice To Haves

• Previous customer service, call center, or dispatch experience is a plus, but it's not required. If you have great people skills and a willingness to learn, we'll provide the training you need to succeed.

Responsibilities

• Answering inbound customer calls
• Scheduling service appointments
• Dispatching and assisting technicians throughout the day
• Typing, filing, sorting, printing, and mailing documents
• Maintaining accurate customer information
• Supporting the Office Manager and assisting with daily office operations

Benefits

• Company-paid health, dental, and vision insurance
• 401(k) with company match
• Paid holidays and paid time off (PTO)
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Weekly pay (every Thursday)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed