Entry Level Customer Service Representative

The GEM USAVirginia Beach, VA
$18 - $24Onsite

About The Position

We are hiring motivated individuals for an Entry-Level Customer Service & Fundraising Associate role focused on face-to-face community engagement and nonprofit fundraising support. This position is designed for individuals seeking hands-on experience, structured training, and fast-track career growth into leadership roles. No prior experience is required. We provide paid training, mentorship, and ongoing professional development to help you succeed from day one.

Requirements

  • Strong communication and interpersonal skills
  • Comfortable engaging with people in face-to-face settings
  • Positive, outgoing, and service-oriented attitude
  • Motivated, coachable, and eager to learn
  • Dependable, punctual, and team-focused
  • Must be 18+ and legally authorized to work in the United States

Nice To Haves

  • Experience in customer service, retail, hospitality, sales, or similar roles

Responsibilities

  • Provide professional, friendly face-to-face customer service during residential outreach
  • Educate community members on nonprofit missions, programs, and fundraising initiatives
  • Communicate clearly and respectfully while addressing questions and concerns
  • Encourage voluntary contributions to support nonprofit fundraising campaigns
  • Build positive relationships and represent nonprofit partners professionally
  • Participate in team meetings, training sessions, and skill-building workshops
  • Develop communication, fundraising, and leadership skills through hands-on experience
  • Progress into leadership roles by supporting and mentoring new team members

Benefits

  • Paid training from day one
  • Full-time schedule with immediate start availability
  • Base pay plus uncapped performance-based bonuses
  • Clear advancement path into leadership and management roles
  • Mentorship, training programs, and professional development opportunities
  • Team-oriented environment with recognition for performance and growth
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