Customer Service Representative
About The Position
Golden Artist Colors is seeking a Customer Service Representative to ensure customers receive the best sales service possible through effective processing of orders, and communications and planning with other functional departments. The representative will serve as the customers advocate in accordance with company values, constructs, and policies. They will also develop and maintain relationships with all customers as part of the corporate goal of customer intimacy. Golden Artist Colors is a world class art materials manufacturer bridging creative communities and inspiring global change through the arts. We do this by building our world class brands of professional artist paints, and by supporting the arts with partners who share our values and mission. Golden Artist Colors is a manufacturer of art materials revered across the globe by professional and aspiring artists. Employee owned and based in Central NY, the company’s mission is to grow a sustainable company dedicated to creating and sharing the most imaginative and innovative tools of color, line, and texture for inspiring those who turn their vision into reality. We prize the opportunity to support community engagement by employing the best employees dedicated to safety, quality, and long-term service.
Requirements
- AAS or AS Degree in Business Administration or Business Office Management
- 3-5 years experience in a customer centric sales service environment
Responsibilities
- Ensure customers receive the best sales service possible through effective processing of orders, and communications and planning with other functional departments.
- Serve as the customers advocate in accordance with company values, constructs, and policies.
- Develop and maintain relationships with all customers as part of the corporate goal of customer intimacy.
Benefits
- Employee Stock Ownership Plan (ESOP)
- Medical, Dental, and Vision Insurance
- 401(k) with Employer match
- No-cost Life Insurance and Long-Term Disability Benefits
- Paid Holidays and Time Off
- Quarterly bonus for the purpose of distributing to employees a share of profits as additional remuneration over and above regular wages or salaries.
- Wellness Reimbursement Program
- Continuing Education Reimbursement
- Child Care Reimbursement
- Paid Community Service Hours
- Employee Discount on Product
- Employee assistance program
- Referral Bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
