CUSTOMER SERVICE REPRESENTATIVE
About The Position
Customer Service Representatives function as part of the Accounts Receivables team and are responsible for inputting invoice data into various billing systems and corresponding with customers. In this role, you will input invoice data into various billing systems ensuring that the information is both accurate and processed within the necessary time frame. You will correspond with customers as it relates to processing credit card payments, account inquiries, disputes, credit policies, balances owed, and fulfilling invoice copy requests. You will also maintain accurate account notes including call logs and email correspondence inputting the information into the proper systems.
Requirements
- Advanced Computer Skills with experience in Word, Excel, and 10-key
- Excellent Customer Service
- Strong Communication Skills
Nice To Haves
- Accounts Receivable Experience
- Ability to organize and prioritize tasks
- Accounts Receivable
- Customer Service
- Collector
- Office Assistant
- Accounting Assistant
- Data Entry Clerk
Responsibilities
- Input invoice data into various billing systems ensuring that the information is both accurate and processed within the necessary time frame.
- Correspond with customers as it relates to processing credit card payments, account inquiries, disputes, credit policies, balances owed, and fulfilling invoice copy requests.
- Maintain accurate account notes including call logs and email correspondence inputting the information into the proper systems.
Benefits
- Competitive Compensation
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Several supplemental benefits
- Generous PTO Plan
- Paid Holidays
- 401k with company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
