CSR - Bilingual Customer Service Representative

Varco•Rogers, AR

4d•$17 - $21•Onsite

About The Position

VARCo Supply is seeking enthusiastic individuals to join their growing team in Rogers, Arkansas. This role involves supporting a large Spanish-speaking customer base by taking orders for truck and business parts over the phone. Full training on products and the order entry system will be provided. This position is ideal for those transitioning from auto parts counter roles or similar customer-facing positions, as it involves helping small business owners find the right parts and making a difference daily. VARCo Supply is a family-owned company with over 50 years of history, known for its vibrant, supportive culture and rapid growth.

Requirements

Fluent in both English and Spanish.
Great phone skills; comfortable chatting with customers and helping them find what they need.
Solid typing abilities for quick and accurate order entry.
Basic math and clear communication skills.
A sense of urgency and attention to detail.
Reliability; perfect attendance is a must, especially in the first 30 days.
Must pass a pre-employment background check.

Nice To Haves

Knowledge of other languages such as French.
Experience related to this position.

Responsibilities

Provide friendly customer service and sales support in English and Spanish primarily over phones in a measured environment.
Communicate with other team members and vendors to ensure product availability and correct specifications for products.
Ensure orders are accurate and shipments go out smoothly by confirming details like fitment, size, and color.
Collaborate with a team that values precision and customer satisfaction.
Help with local customer pickups and delivery of products with the company pickup truck.