Customer Service Representative - Financial Services | Paid Training - 201

Brundage Management Company Inc., providing services for Sun Loan & Tax Service and Storage Hub•Norman, OK

3d•$17 - $19•Onsite

About The Position

Looking for a career instead of just another job? Join Sun Loan, a trusted financial services company serving communities for more than 30 years. We're looking for motivated individuals who enjoy helping customers, building relationships, and growing their careers. No finance experience is required. We provide comprehensive training and clear advancement opportunities.

Requirements

1+ year of customer service experience preferred
Collections experience is a plus, but not required
Strong communication and active listening skills
Positive attitude, integrity, reliability, and strong work ethic
Comfortable with customer interactions, sales, and problem-solving
Organized and detail-oriented with basic math skills
High school diploma/GED preferred
Applicants must be legally authorized to work in the United States without the need for current or future visa sponsorship.
Candidates must already possess valid U.S. work authorization permitting employment with any employer.
Sun Loan is unable to sponsor employment visas (e.g., H-1B, O-1) or assume responsibility for transferring existing sponsorships.

Responsibilities

Provide friendly, professional service to customers throughout the loan process
Process loan applications and verify required documentation
Explain loan terms, payment options, and account requirements
Contact customers regarding payments and help identify solutions for past-due accounts
Process payments, extensions, modifications, and account updates accurately
Make collection calls and work with customers to bring accounts current
Develop new and existing customer relationships through sales and referrals
Maintain accurate records while following company, state, and federal requirements
Support branch operations and assist the Branch Manager as needed