Customer Service Representative - Ogg Airport

EDS Service Solutions • Hana, HI

2d • Onsite

About The Position

Customer Service Representative - OGG Airport. Looking for a customer service job that keeps you active instead of sitting behind a desk all day? Join EDS Service Solutions and become part of a team supporting some of the nation's leading rental car companies at Kahului Airport (OGG). If you're outgoing, dependable, and enjoy helping people, this is a great opportunity. As a Customer Service Representative (CSR), you'll assist customers throughout the rental and return process while helping keep daily rental car operations running smoothly.

Requirements

• Must be at least 20 years old
• Valid U.S. Driver's License
• Clean driving record for the past 3 years
• Professional appearance and strong communication skills
• Comfortable working outdoors
• Able to stand for extended periods
• Able to walk, bend, twist, and remain active throughout your shift
• Dependable and able to work as scheduled
• Friendly, professional, and customer-focused attitude

Nice To Haves

• Previous customer service experience preferred

Responsibilities

• Welcome customers in a professional and friendly manner
• Provide excellent customer service throughout the rental and return process
• Prepare and complete rental and return documents
• Review rental agreements, rates, charges, and return information
• Answer phones and assist customers with questions
• Help resolve customer service issues
• Provide directions, maps, and local area information
• Assist with vehicle preparation when needed
• Wash, vacuum, disinfect, and refuel vehicles as needed
• Work as part of a team to provide a smooth and efficient customer experience

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed