Domino's Customer Service Rep Bedford VA
About The Position
Domino’s is seeking customer service representatives with strong people skills to help prepare and serve customers during busy hours. Team members may work part-time or full-time, with schedules intended to accommodate other commitments. The role offers on-the-job orientation and training, and opportunities to advance from customer service into management and other franchise or corporate roles. Team members perform general store duties, including operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The work involves customer and coworker communication, order entry, cash handling, and frequent physical activity in a restaurant environment.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Hand-eye coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling trays, reaching, and frequent hand use.
- Ability to lift delivery cases weighing up to 50 pounds and place them on shelves up to 72 inches high.
- Ability to work around hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped areas, and changing temperatures.
Responsibilities
- Operate store equipment.
- Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders, and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Enter orders using a computer keyboard or touch screen.
- Handle money and make correct change.
- Unload and stock deliveries; move trays and other supplies as needed.
- Perform other store-team tasks, including cleaning and occasional maintenance-related activities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
