Customer Service Representative (Remote)

Americanome Life Insurance Company

1d•Remote

About The Position

We are expanding our team and looking for a reliable, people-focused individual who enjoys helping others and communicating clearly. Our organization has been providing supplemental benefit solutions to families for more than 65 years, and we are continuing to grow in new territories. This opportunity is well-suited for someone who is motivated, professional, and interested in building a long-term career with room for advancement.

Requirements

Reliable
People-focused
Enjoys helping others
Communicates clearly
Motivated
Professional
Confident
Organized
Able to build strong relationships with clients
Positive attitude
Strong communication skills
Ability to manage multiple tasks while staying professional under pressure
Willingness to learn and grow

Nice To Haves

Customer service experience
Sales experience
Related experience

Responsibilities

Connect with clients to provide information about available benefit programs and assist them with questions related to their coverage.
Ensure each client receives clear guidance, understands their options, and has a positive experience throughout the process.
Stay informed on updated products and services so you can provide accurate information and help clients review options that may better fit their needs.
Speaking with clients by phone or virtually
Providing product and service information in a clear, professional way
Answering questions about coverage and available programs
Reviewing client needs and helping identify suitable options
Keeping up with ongoing product updates and training
Maintaining strong communication and follow-up with clients