Work From Home Customer Service Representative
About The Position
Are you passionate about delivering exceptional customer service? At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need. If you have experience in retail or customer service, we want to hear from you! We are hiring remote positions for candidates in AL, AR, GA, ID, IA, KS, NH, NC, OH, OK, PA, SC, TN, TX UT, WV, and WY!
Requirements
- High school diploma required
- Ability to hardwire internet (direct connection to your router)
- Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible.
Nice To Haves
- Minimum of 2 years customer service experience in a call center environment
- Experience supporting brand products and services
- Positive and professional demeanor
- Excellent written and verbal communication skills
- college education preferred
- Experience with diagnosing and troubleshooting
- Familiarity with supporting consumer products and/or services.
Responsibilities
- Consult with customers to understand their needs and determine the best option.
- Have excellent verbal communication skills
- Ability to adapt to different types of customers and use positive language to represent yourself and the Company
- Use excellent customer service skills to handle escalated customer interactions
Benefits
- Health, dental, vision, and life insurance
- 401(k)
- Daily Pay
- Employee assistance program
- Gym membership subsidy
- Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
