Urgent Hire: Onsite Customer Service Rep – Harrisburg, PA | $19/hr

TEKsystems • Harrisburg, PA

4d • $19 - $19 • Onsite

About The Position

This is a Contract position based out of Harrisburg, PA. The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This is a fully onsite position in Harrisburg, PA. This position is anticipated to close on Jul 22, 2026.

Requirements

• Proficient data entry and computer literacy
• Positive demeanor and strong communication skills
• At least 1 year of recent call center experience
• Strong attendance record
• Reliable transportation or ability to commute via bus route
• High School Diploma or GED (proof required for onboarding)

Nice To Haves

• Customer Service
• Microsoft Office
• Data Entry
• Call Center
• Customer Support

Responsibilities

• Answer inbound calls from customers regarding account information and services
• Assist potential customers with applications and process payments via phone
• Document customer concerns, update account details, and perform data entry
• Handle account maintenance including changes, adjustments, and statement requests
• Explain terms, conditions, and policies clearly to customers
• Prepare daily activity and cash-out reports
• Proactively address customer requests with professionalism

Benefits

• Holiday Pay
• PTO Accrual
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED