CSR Call Center
About The Position
Corner Home Medical is seeking a Call Center Representative to join our fast‑paced, patient-focused healthcare team. This role is ideal for candidates with strong customer service skills who want to work in the durable medical equipment (DME) and healthcare services industry. We will train the right person—medical terminology or billing experience is a plus but not required. This position offers the opportunity to build a career in the medical equipment and healthcare support field within a supportive team environment with ongoing training. The work directly helps patients and caregivers get the equipment they need.
Requirements
- High school diploma or equivalent required
- Ability to meet daily call volume expectations
- Strong written and verbal communication skills
- Professional phone etiquette and customer service skills
- Must be able to read, write, and speak English fluently
- Strong organizational and multitasking skills
- High attention to detail
- Regular attendance is essential
Nice To Haves
- Previous experience in customer service preferred
- Medical terminology or medical billing experience is helpful but not required
Responsibilities
- Assist incoming callers with questions and inquiries related to Durable Medical Equipment
- Answer questions regarding product usage and insurance coverage
- Create and process sales orders while ensuring customer satisfaction
- Finalize orders and forward information to the billing team
- Provide excellent service via phone, fax, and email
Benefits
- Opportunity to build a career in the medical equipment and healthcare support field
- Supportive team environment with ongoing training
- Work that directly helps patients and caregivers get the equipment they need
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
