Customer Service Rep (02754) - 1617 Veterans Ave

Domino's Franchise • Vandalia, IL

1d • Onsite

About The Position

MBR Management, a locally owned Domino’s franchise, is seeking an enthusiastic, customer-focused Customer Service Representative for its Vandalia location. The representative provides exceptional service, helps create a positive experience for customers, and works with the team to keep store operations running smoothly. The role involves taking orders, maintaining store cleanliness, preparing and delivering products, handling customer concerns, and adapting to changing priorities in a fast-paced environment.

Requirements

• Strong communication skills and the ability to interact professionally with customers and team members.
• Basic math skills for handling transactions and counting change.
• Positive, upbeat attitude and a customer-first mindset.
• Physical ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.
• Willingness to learn and adapt to new processes and technologies.
• Excellent multitasking abilities.
• Problem-solving skills to address customer concerns effectively.
• Strong teamwork and collaboration skills.
• Flexibility to work various shifts, including days, evenings, and weekends.

Nice To Haves

• Customer service experience.
• High school diploma or equivalent.

Responsibilities

• Greet customers warmly and take their orders accurately and efficiently.
• Create a fun, happy, and exciting environment for customers.
• Maintain a clean and sanitized store for team members and customers.
• Prepare and deliver high-quality products consistently.
• Develop and apply organizational and inventory management skills.
• Resolve customer concerns and complaints with empathy and professionalism.
• Multitask effectively in a fast-paced work environment.
• Operate store equipment and technologies.
• Collaborate with team members to ensure smooth operations during all shifts.
• Adapt to changing priorities and customer needs.

Benefits

• Flexible hours
• Competitive wages
• Employee discount on all food items
• Advancement opportunities
• Paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed