Customer Service Representative (5975) - Clarksdale, MS

Domino's Franchise•Clarksdale, MS
•Onsite

About The Position

Domino’s Pizza is hiring Customer Service Representatives for a store owned and operated by an independent franchisee. The role involves taking and processing customer orders, providing excellent customer service, handling monetary change, and performing store tasks as directed. Short or long shifts are available, with flexible scheduling and part-time or full-time hours. The posting describes a physically active, repetitive role in a compact store environment, including exposure to hot equipment, coolers, food odors, cornmeal dust, and outdoor weather when taking out trash or performing other outside tasks. Promotional opportunities may include Shift Lead, Assistant Manager, and General Manager. The independent franchisee, rather than Domino’s corporate entities, is solely responsible for employment decisions and practices for the store. If hired, the independent franchisee will be the employee’s employer.

Requirements

  • Must be at least 16 years of age.
  • Must be able to pass a background check.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to follow directives, perform repetitive tasks, work alone and well with others, work well under stress, meet strict quality control standards, provide excellent customer service, analyze and compile data, and make good judgments and decisions.
  • Ability to lift and handle deliveries weighing up to 50 pounds.
  • Ability to perform the physical duties described, including frequent reaching and hand use, bending, occasional climbing, and handling hot or sharp equipment.
  • Talking and hearing on the telephone; depth perception and near- and mid-range vision for most in-store tasks; ability to distinguish hot and cold surfaces.

Responsibilities

  • Take and process customer orders using verbal, writing, and telephone skills.
  • Provide excellent customer service and make correct monetary change.
  • Follow directives and meet strict quality control standards.
  • Perform repetitive tasks, work independently and with others, and work effectively under stress.
  • Analyze and compile data and make sound judgments and decisions.
  • Unload and stock product deliveries, with cases weighing up to 50 pounds.
  • Perform store tasks such as cleaning, stocking, changing sign prices, and maintenance as needed.
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