Customer Service Representative- Pittsfield, ME
Bar Harbor Bankshares•Pittsfield, ME
•Onsite
About The Position
The Customer Service Representative is the first point of contact for customers and is critical to Bar Harbor Bank & Trust’s success. This role supports customers with their day-to-day financial needs and builds trusted relationships. The position is a full-time, 30 hours per week opening in the Pittsfield, Maine branch. The role focuses on obtaining general banking knowledge and mastering routine transactions, including account opening.
Requirements
- An interest and experience in customer service
- A working knowledge of Windows
Responsibilities
- Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
- Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
- Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
- Build trusting relationships with individuals in the communities we serve.
- Be an active participant in, and advocate for, community growth and prosperity.
- Process transactions for customers in a prompt, efficient, courteous and professional manner.
- Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.
Benefits
- competitive pay
- referral incentives
- an employee stock purchase plan
- medical/dental/vision/life insurance plans
- paid holidays
- 401(k) plan
- paid time off
- a wellness program
- continuing education benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
