Customer Service Representative

U-Haul•Williston, VT

9d•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals to join our team as Customer Service Representatives. In this role, you will be the primary point of contact for customers, providing exceptional service and ensuring they receive the assistance they need for their moving journeys. This includes inspecting and maintaining equipment, using technology to manage equipment rentals, and providing education on U-Haul products and services. This position offers on-the-job training and opportunities for rapid advancement. U-Haul offers a 'Hire Fast, Pay Fast' approach, with the possibility of starting immediately and getting paid the same day. You will participate in two paid hands-on working interviews and receive a $100 hiring bonus. Additionally, a $300 cash bonus is available upon completion of the U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

Requirements

Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment).
Drive a forklift (certification offered through U-Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.