Customer Service Representative - Part Time
About The Position
This is a part-time position for a Customer Service Representative. The role requires knowledge of manufactured home parts and service. Bilingual skills are a plus. The representative will interview customers, gather information, and record it into the computer system to provide customer service. Responsibilities include talking with customers by phone to review customer lists, reviewing retailer checkout sheets for issues with homes upon arrival at the lot, guiding contractors, entering service orders, assigning parts to service orders, and filing completed work orders.
Requirements
- Strong attention to detail
- Strong computer skills
- Ability to lift up to 20lbs
- Provide a high level of customer service
- Strong communication skills both internal (Champion) and external (Customers)
- Great work ethic
- Live the Champion Operating Principles
- Working knowledge of Microsoft Office
Nice To Haves
- Knowledge in manufactured home parts, service
- Bilingual a plus
- Previous experience in manufactured/modular housing
Responsibilities
- Talks with customers by phone to go over the customer list.
- Review retailer checkout sheets for items wrong with home when it arrives at the lot.
- Guide contractors working for their plant.
- Enter service orders into the service system.
- Assign correct parts to each item on service order.
- File completed work orders.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
