Customer Service Rep - (19040) 607 W Willoughby Ave

Domino's Franchise • Juneau, AK

19h • Onsite

About The Position

The Customer Service Representative processes customer orders and supports the daily operation of a Domino’s Pizza store. The role is suitable for part-time or full-time work, with schedules intended to accommodate employees’ other commitments. On-the-job orientation and training are provided. Opportunities for advancement may include management and other roles within the company.

The position involves operating store equipment; stocking, preparing, and handling products; taking and processing orders by phone and in person; completing inventory and paperwork; and cleaning equipment and the facility. Work is primarily standing and includes repetitive tasks, frequent use of hands, and exposure to hot equipment, varying temperatures, food odors, cornmeal dust, and other store conditions. Physical tasks can include lifting deliveries weighing up to 50 pounds, carrying supplies, pushing or pulling trays, bending, reaching, and occasional climbing or crouching.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including prolonged standing, frequent reaching and hand use, and lifting items weighing up to 50 pounds.
• Ability to talk and hear on the telephone, use near and mid-range vision, perceive depth, and distinguish hot from cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform other store tasks, including stocking, cleaning, and occasional sign or maintenance work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed