Entry Level Customer Service Representative
About The Position
Resilient Enterprises is a community outreach and event marketing firm that partners with nationally recognized 501(c)(3) nonprofit organizations to increase awareness, generate community support, and create meaningful impact through face-to-face outreach campaigns and live events. We are currently hiring for an Entry Level Customer Service Representative position. This role is ideal for motivated individuals looking to gain experience in customer service, community outreach, event marketing, communications, and leadership development. No prior experience is required — we provide paid training, mentorship, and opportunities for career advancement.
Requirements
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Positive attitude and willingness to learn
- Customer-focused mindset with strong people skills
- Ability to work well independently and as part of a team
- Interest in customer service, marketing, communications, or nonprofit outreach
Nice To Haves
- Previous customer service, retail, hospitality, or sales experience is a plus but not required
Responsibilities
- Serve as the primary point of contact for community members at outreach events and promotional campaigns
- Provide professional and friendly customer service while representing nonprofit organizations
- Educate the public about nonprofit missions, programs, and fundraising initiatives
- Assist with event setup, coordination, and community engagement activities
- Build positive relationships through face-to-face communication and public interaction
- Support outreach and awareness campaigns to help achieve team goals
- Learn customer service, communication, leadership, and event marketing strategies
- Participate in ongoing training sessions and professional development opportunities
- Collaborate with team members in a fast-paced, team-oriented environment
Benefits
- Paid training
- Hands-on mentorship
- Competitive compensation plus bonuses and incentives
- Performance-based advancement opportunities
- Leadership development and career growth
- Travel opportunities and networking events
- Supportive and energetic company culture
- Real-world experience in customer service, outreach, and event marketing
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
