Customer Service Rep(02908) - 135 N. Randall Rd

Domino's Franchise•Batavia, IL

About The Position

The Customer Service Representative / Pizza Maker serves customers by telephone, electronically, and face to face; handles inquiries and complaints; takes and processes orders; and prepares food products. The role also includes cleaning, sweeping, and helping maintain a clean store front. Orientation and on-the-job training are provided. Starting pay is $15 per hour.

Requirements

  • Ability to communicate verbally with customers and coworkers.
  • Clear and upbeat speaking voice when communicating with customers.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • The posting describes desired personal qualities as clean-cut, personable, outgoing, energetic, dependable, reliable, punctual, prompt, responsible, a quick learner, and self-motivated.

Responsibilities

  • Deal directly with customers by telephone, electronically, or face to face.
  • Memorize and demonstrate knowledge of the menu.
  • Handle and resolve customer inquiries and complaints.
  • Maintain a friendly demeanor when communicating with customers.
  • Prepare food products.
  • Clean and sweep, and help keep the front of the store clean.
  • Communicate with customers and coworkers to process orders over the phone and in person using a touch screen computer system.
  • Take and process orders using verbal, writing, and telephone skills.
  • Make correct monetary change.
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