Customer Service Representative
About The Position
MV Transportation is seeking a Customer Service Representative who will be responsible for a variety of clerical duties, including reconciling drivers manifests and accurate entry of data in Trapeze software, taking reservations, providing information, assist with application process, prepare eligibility letters, preparation of pre-paid tickets, assist Accounting Manager and other assigned duties. He/she must have basic Excel skills, excellent ten key skills, be attentive to detail, professional, provide superior customer service and be able to work in a team environment in a fast-paced office, and must have good communication skills.
Requirements
- Experience with Microsoft Word, Excel and excellent ten key skills.
- Attentive to details.
- Able to multi-task and to work under pressure to meet deadlines.
- Customer service experience required.
- Strong interpersonal skills and excellent written and oral communication skills required.
- Excellent attendance.
Nice To Haves
- Transit experience a plus.
- Bilingual English/Spanish a plus.
Responsibilities
- reconciling drivers manifests
- accurate entry of data in Trapeze software
- taking reservations
- providing information
- assist with application process
- prepare eligibility letters
- preparation of pre-paid tickets
- assist Accounting Manager
- other assigned duties
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
