ONSITE (Augusta, Georgia) Call Center Customer Service Rep - Starting 6/1/2026
Transworld Systems Inc.•Augusta, GA
•Onsite
About The Position
Build Your Future! Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI-CXBPO (part of TSI family of companies)? Paid training, Team-oriented work environment, Growth opportunity, Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Requirements
- Must have prior call center experience
- Great Attendance
- Computer Navigation skills
- Must be able to type minimally 35-40 WPM
- Great Communication skills
- Open to working overtime – We are the client's Crisis Center therefore in the event a major storm impacts our Service Territory we will be required to work long hours to include overnight and weekends
- Adhere to a 20-minute daily break 1 hour lunch
- Multitask Skills
- Camera requirements – Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)
Responsibilities
- Answer inbound calls regarding: Billing inquires, Disconnect/Reconnect, Payment Arrangements, Budget Billings
- Make payments
- Process trouble and outage orders
- Move In/Out Service
- Assist with My Account (Online Accts)
Benefits
- Paid training
- Team-oriented work environment
- Growth opportunity
- Medical insurance
- Dental insurance
- Vision insurance
- 401k retirement plan with employer matching
- Paid time off
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
