Customer Service Representative

Taylor Communications • Amsterdam, NY

12d • Onsite

About The Position

Taylor Promotional Products, formerly known as Amsterdam Printing, is looking for a Customer Service Representative to join their team in Amsterdam, NY! In this position, you will play an important role in ensuring our customers are taken care of and our company is well represented! Taylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees’ potential and strive to create opportunity and security for every member of the team. We’re passionate about our work, we believe there is always a better way, and we’re in this for the long haul. Ready to build a career? It’s time to look at Taylor.

Requirements

• High School diploma and 1+ years of experience preferred
• Reliability
• Ability to perform multiple tasks efficiently
• Positive upbeat attitude, efficient, self-starter and a problem solving mentality
• Candidates must be authorized to work in the United States without the need for employer sponsorship.

Responsibilities

• Answer telephone call inquiries and promote our products.
• Assist customers with placement of orders.
• Resolve customer issues via phone, email or chat.
• Represent the company and its products in a courteous and professional manner.

Benefits

• DailyPay
• Choice of several health plans
• Dental
• Vision
• Wellness programs
• Life coverage
• Disability coverage
• Flexible spending accounts
• Health savings accounts
• 401(k) plan with company match
• Paid time off (PTO)
• 64 hours of annual holiday pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED