CSR Remote

Paper Alternative Solutions•Columbia, SC

1d•$15•Remote

About The Position

As a Call Center Representative placed by Paper Alternative Solutions Inc., you will serve as a key point of contact for customers seeking assistance by phone. In this role, you will manage incoming calls, respond to questions, resolve issues, and provide clear, courteous support to ensure a positive customer experience. The position requires strong communication skills, professionalism, and the ability to work efficiently in a high-volume, service-focused environment. Bilingual candidates and recent college grads are strongly encouraged to apply. Join Paper Alternative Solutions Inc. and be part of a team that supports critical client operations while delivering outstanding customer service. As a Call Center Representative, you will play an important role in assisting customers and ensuring a positive service experience. If you are driven by helping others, value professionalism, and have the skills needed to succeed in a service-focused environment, we encourage you to apply and grow with our team. Paper Alternative Solutions, Inc. is an equal opportunity employer, we value diversity and inclusion in the workplace.

Requirements

6 months or more experience dealing with the public.
Excellent communication skills to understand and effectively respond to callers.
Analytical skills to rapidly review and interpret data.
Excellent keyboarding skills with PC and Windows operating system.
Interpersonal skill to respond in a concise and courteous manner.