CSR Coverage Agent REMOTE

AIL

2d•Remote

About The Position

AO Globe Life is expanding and seeking motivated, results-driven professionals to join our remote team. This role is ideal for individuals who want to build a long-term career while helping credit union members protect their financial futures through life and supplemental benefit solutions. As a Credit Union Coverage Supervisor, you will work directly with members, provide guidance on coverage options, and support enrollment and ongoing service—all within a fully remote, structured environment.

Requirements

Strong communication and interpersonal skills
Ability to work independently in a remote environment
Comfortable using digital tools and managing virtual workflows
Organized, detail-oriented, and goal-driven
Customer service or sales experience preferred (training provided)
Problem-solving mindset with a client-first approach

Responsibilities

Guide new credit union members through the enrollment process with professionalism
Develop tailored coverage solutions based on individual needs and goals
Respond to client inquiries and provide ongoing policy support
Manage appointments and workflows efficiently to meet performance expectations
Support business growth through relationship-building and referrals
Maintain compliance with company policies and applicable regulations