Customer Service Rep(08934) - Bessemer City

Domino's Franchise•Gastonia, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a friendly and enthusiastic Customer Service Representative. The representative serves as a voice of the company, taking orders, answering questions, and helping ensure a positive customer experience. The job also involves working with the team to support smooth store operations. Employees are expected to follow Domino’s pizza-making standards, maintain a clean and professional appearance in accordance with the dress code, work efficiently in a fast-paced environment, and provide friendly customer service.

Requirements

Must be at least 16 years of age.
Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must adhere to Domino’s dress code and maintain a clean, professional appearance.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to support smooth operations and positive customer experiences.
Follow Domino’s pizza-making standards and procedures.
Maintain a clean, professional appearance and represent the brand positively.
Work with hustle and energy in a fast-paced environment.