Customer Service Representative – Lawn & Pest Control Industry

Nutri-Green Lawn Care • Kiefer, OK

6d • Onsite

About The Position

Nutri-Green is hiring a Customer Service Representative for its front office in Kiefer, Oklahoma. The representative is the first point of contact for customers, answering questions, resolving concerns, and helping clients feel confident and cared for. The role supports customer satisfaction, service sales, account maintenance, administrative work, and daily office operations. The position is on-site, Monday through Friday from 8 AM to 5 PM, with occasional Saturdays during spring and fall.

Requirements

• Comfortable handling inbound and outbound phone conversations.
• Strong computer skills.
• Detail-oriented, with excellent time management.
• Friendly, confident communication skills and a team-first attitude.

Nice To Haves

• Two or more years of customer service experience.
• CRM experience.

Responsibilities

• Answer incoming calls from existing customers.
• Make outbound calls to ensure customer satisfaction.
• Update account information and maintain accurate records.
• Recommend and sell services to inbound leads.
• Assist with administrative tasks, survey management, and outgoing mail.
• Process payments and support daily office operations.
• Help the team wherever needed.

Benefits

• Holiday pay after 90 days.
• Earned paid time off.
• Health insurance.
• Employee Assistance Program (EAP).
• Member Rewards app for comparing costs, saving money, and earning cash back.
• MDLIVE 24/7 telehealth consultations by phone or online.
• Dental and vision plans available.
• $25,000 company-paid life insurance.
• 401(k) with company matching.
• Paid training.
• Smart Dollar app.
• Opportunity for growth and promotions.
• Discounted lawn care services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed