Customer Service Representative

Security Finance•Vidalia, LA

13h

About The Position

The Customer Service Representative helps customers with financial needs over the phone and in person, providing a positive and lasting customer experience. No prior finance experience is required; the company provides paid on-the-job training. The role includes customer service, marketing for new and continued customer business, and preparing and processing loans and income tax returns. The position is based in an open office environment.

Requirements

Customer-centric attitude.
Customer service experience is asked about, but no prior finance experience is required.

Responsibilities

Provide outstanding customer service by phone and in person.
Market for new and continued customer business.
Prepare and process loans and income tax returns.

Benefits

Paid on-the-job training, including hands-on and online training, with pay-increase incentives.
Medical insurance at minimal cost to the employee.
Dental insurance.
Life insurance.
Short- and long-term disability coverage.
Profit sharing.
401(k) with company matching.
Paid sick time, holidays, and vacation time.
Monthly bonus potential when the team meets branch goals.
Opportunities for career growth and advancement.