Customer Service Representative (12-month term)
CUA•Halifax, NS
•Onsite
About The Position
IFS Financial Services Inc. is a leading premium financing company in Canada, known for its exceptional growth and flexible financing arrangements. IFS prides itself on its superior service model, offering quick financing quotes, personalized payment management for broker clients, and accessible, knowledgeable support. The company values its employees who are dedicated to excellent customer service and teamwork. This role is a 12-month term position focused on providing superior front-line service transactions to current and prospective clients.
Requirements
- Proven ability to ensure an outstanding quality of service experience for all current and prospective customers.
- Efficiency and focus.
- Ability to support the achievement of IFS’s business objectives.
- Aptitude for processing information and ensuring its accuracy.
- Undergraduate degree or diploma in Business Administration with relevant experience in the Insurance or finance sector; or equivalent combination of education and experience.
- Proven typing skills with a focus on accuracy and attention to detail.
- Excellent capabilities in customer service and transaction execution.
- Strong multi-tasking skills, with the ability to adapt to changing requirements or new information.
- Superior interpersonal skills.
Responsibilities
- Input of alpha-numeric information into the IFS system.
- Processing contracts in a timely and efficient manner.
- Direct communication with brokers and clients via phone or email.
- Assisting in the execution of superior front-line service transactions.
Benefits
- Competitive benefits
- Compensation commensurate with experience and qualifications
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
