Customer Service Representative
Hunter Recruitment Advisors•Buffalo, NY
•Onsite
About The Position
Do you take pride in helping people, staying organized, and creating exceptional customer experiences? If so, Zenner & Ritter is looking for a full-time Client Success Representative to join our team in Lancaster, NY. This is an opportunity to become the trusted voice of a well-established company, make a real impact every day, and build a rewarding career with a team that values your contributions. Apply today!
Requirements
- Customer service experience
- Customer service experience in a call center is a plus!
Responsibilities
- Assist with service calls
- Attentively address customer needs
- Coordinate next steps with professionalism
- Engage current customers about maintenance opportunities to foster strong relationships
- Accurately document key information to ensure a seamless experience for customers and team members
Benefits
- Health, dental, and vision
- Paid time off (PTO)
- 401(k) with a company match
- Life insurance
- Bonus structure
- Employee Assistance Program (EAP)
- Growth opportunities
- Short- and long-term disability
- Company parties
- Company phone and uniforms
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
