Delivery Driver

Aston Carter • Hazelwood, MO

3d • $18 - $22 • Onsite

About The Position

The Customer Service Representative / STC Advocate serves as the in-person representative for a fully online car-buying and selling experience. The role involves driving a company-owned vehicle to multiple customer appointments, primarily at customers’ homes, inspecting vehicles being sold, explaining the process, helping customers complete digital paperwork, and coordinating vehicle pickups. The representative is expected to deliver a friendly, efficient, memorable experience that reflects a customer-first, no-pressure culture.

This is a contract-to-hire position based in Hazelwood, Missouri, and is fully onsite. The work combines office time with substantial driving and customer visits in indoor and outdoor settings. Hours may vary by location, and rotating weekend work is expected for certain roles. The position requires extended periods of walking and standing, frequent driving, attention to safe driving practices, and adaptability in a fast-paced and changing environment. The stated pay range is $18.00–$22.00 per hour.

Requirements

• At least 1 year of customer-facing experience and a demonstrated passion for creating memorable customer experiences.
• Valid driver’s license and a clean driving record for the past 5 years; must meet company motor vehicle record expectations.
• Must be at least 21 years old.
• High school diploma or equivalent.
• Ability to read, write, speak, and understand English clearly and effectively.
• Strong customer-service orientation and ability to build rapport and put customers at ease.
• Excellent in-person and digital communication skills, including explaining offerings clearly and consistently.
• Strong attention to detail when completing paperwork and entering information into customer tracking systems.
• Goal-oriented, enthusiastic, and self-motivated, with the ability to meet goals and deadlines.
• Ability to work effectively as a team member.
• Urgency and problem-solving skills to find solutions and keep processes moving.
• Ability to walk, stand, and sustain physical activity for 8 or more hours.
• Ability to drive frequently, with excellent visual acuity and manual dexterity; reasonable accommodations may be available to enable individuals with disabilities to perform essential functions.
• Comfort working hard in a challenging, fast-paced environment.
• Open availability for varied working hours, including rotating weekends for certain roles.
• Willingness to adapt to new assignments and changing training and operational needs.

Nice To Haves

• A sense of humor and genuine passion for delivering outstanding customer experiences.
• Comfort using tablets or mobile devices such as an iPad for digital paperwork and capturing customer information.
• Experience in retail sales, clerical work, or similar customer-service environments.
• Detail-oriented approach and ability to maintain accurate records and follow established processes.
• Ability to juggle multiple tasks and assignments in a fast-paced setting.
• Interest in progressing into a vehicle hauler role for long-term growth in temp-to-hire positions.
• Motivation to grow within the organization, including potential pathways into training or supervisory roles.

Responsibilities

• Deliver a positive, distinctive customer experience and act as a brand ambassador during in-person interactions.
• Drive a company-owned vehicle safely to approximately 6–8 customer appointments per day, generally at customers’ homes.
• Greet customers, review and visually inspect the vehicle being sold, and explain the process clearly.
• Guide customers through required digital paperwork using an iPad or other digital device, ensuring it is accurate and complete.
• Enter and maintain detailed notes in the customer tracking system documenting interactions and transactions.
• Coordinate towing services to pick up vehicles from customer locations after appointments.
• Maintain safe driving practices and a clean driving record in accordance with company driver qualification policies.
• Assist team members with tasks as needed and contribute to effective teamwork.
• Clearly and consistently communicate customer offerings and service details.
• Manage time to meet scheduled appointments, daily goals, and deadlines.
• Walk, stand, and sustain physical activity for extended periods during shifts.
• Adapt to fast-paced changes, varied training schedules, and evolving operational needs.
• Represent the company’s no-pressure, no-haggle, customer-centric culture and build customer satisfaction and trust.

Benefits

• For eligible direct employees: comprehensive health, vision, and dental coverage.
• Pet leave to bond with a new puppy.
• Performance-based bonuses.
• For eligible temporary roles, benefits may include medical, dental, and vision coverage; critical illness, accident, and hospital coverage; a 401(k) retirement plan with pre-tax and Roth post-tax contributions; voluntary life and AD&D insurance for employees and dependents; short- and long-term disability; a Health Spending Account (HSA); transportation benefits; an Employee Assistance Program; and time off or leave such as PTO, vacation, or sick leave.
• Opportunities for advancement into roles such as training or supervision.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED