Customer Service Rep(05591) - 735 Highway 70 West

Domino's•Garner, NC
•$10 - $12

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, North Carolina, is hiring a friendly and enthusiastic Customer Service Representative. The representative is the voice of the company, taking orders, answering questions, and helping ensure customers have a positive experience. The role involves taking accurate phone orders, providing customer service, explaining menu items, promotions, and delivery services, and addressing customer concerns. Representatives work with the team to support smooth store operations and customer satisfaction. The position also requires following Domino’s pizza-making standards, maintaining a clean and professional appearance in compliance with the dress code, working quickly and efficiently in a fast-paced environment, and treating customers with friendliness and a positive attitude. Compensation is $10–$12 per hour. The company describes opportunities for career growth and advancement.

Requirements

  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Work with hustle and energy.
  • Maintain a friendly demeanor with customers.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent customer service and maintain a positive attitude.
  • Answer customer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work as part of a team to support smooth operations and customer satisfaction.
  • Follow Domino’s pizza-making standards and procedures.
  • Maintain a clean and professional appearance in accordance with the Domino’s dress code.

Benefits

  • Health insurance for eligible employees.
  • Paid time off for eligible employees.
  • 401(k) for eligible employees.
  • 50% off pizza.
  • Referral bonus.
  • Career development and opportunities to grow and advance within the company.
  • Flexible scheduling.
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