Customer Service Representative

Blackbird Recruiting • Spring Valley, NY

18h • Onsite

About The Position

Our client is seeking a warm, organized, and fast‑paced Customer Service Representative to join their Monsey office. This role is perfect for someone who loves helping people, keeps calm under pressure, and can juggle multiple tasks without dropping the ball.

Requirements

• Clear, friendly, and professional communication skills
• Able to manage multiple tasks in a busy environment
• Comfortable with CRM systems, email, and Microsoft Office
• Quick thinker with a calm, solution‑focused approach
• Genuine desire to help people and improve their experience

Nice To Haves

• Prior customer service experience preferred but not required

Responsibilities

• Handle incoming calls, emails, and messages with professionalism and care
• Troubleshoot customer concerns and ensure timely follow‑up
• Enter orders, update accounts, and maintain accurate records
• Coordinate appointments, deliveries, or service requests
• Work closely with internal departments to resolve customer needs
• Maintain organized logs, notes, and customer files
• Ensure every customer interaction meets company standards

Benefits

• Stable, full‑time position in a growing Monsey company
• Supportive team environment
• Opportunity to build long‑term customer relationships
• Clear growth potential for motivated individuals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed