Customer Service Rep(05769) - 108 Scranton Connector

Domino's Franchise•Brunswick, GA
•Onsite

About The Position

The Customer Service Representative greets customers, answers phones, provides customer service, and prepares pizza products quickly and accurately. The role involves working in a restaurant that operates throughout the year, including weekends and holidays, with a schedule described as flexible and dependent on team needs. The employer provides training in phone service and pizza preparation, and notes opportunities to grow into management or other roles. Work takes place in a restaurant with temperatures ranging from about 36 degrees in the cooler to 90 degrees or higher in some areas. Employees may encounter food odors, cornmeal dust, cramped spaces, hot oven surfaces and tools, sharp edges, moving mechanical parts, and varying outdoor weather. The physical requirements include standing for most tasks, walking short distances, occasional sitting for paperwork, lifting and carrying supplies, pushing or pulling trays on dollies, and infrequent climbing or stair navigation. Delivery-related physical demands are described in the posting, but delivery is not specified as a requirement for this customer service role.

Requirements

  • Be at least 16 years old.
  • Be friendly and comfortable talking to strangers.
  • Be a team player who is punctual and has a positive attitude.
  • Be willing to work when the team needs support, including weekends and holidays.
  • Perform repetitive tasks, work independently and with others, work under stress, meet quality standards, and interact with people.
  • Meet the physical demands described, including standing, walking, lifting and carrying supplies, and pushing or pulling trays.

Responsibilities

  • Greet customers and take orders in person and by phone.
  • Operate the cash register and collect customer payments.
  • Prepare products quickly, accurately, and consistently according to portion sizes, recipes, and baking procedures.
  • Maintain cleanliness throughout the restaurant, including customer-facing and back-of-store areas.
  • Maintain a professional appearance in accordance with Domino's Pizza Grooming Standards.
  • Perform other duties as assigned.
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