Customer Service Rep(08025) -2221 FM 2280, Ste 108

Domino's Franchise•Cleburne, TX

16h•Onsite

About The Position

The Customer Service Representative works as a Domino’s Pizza store team member, helping prepare and sell pizzas and process customer orders. The role may be part-time or full-time, with schedules intended to accommodate team members’ availability. On-the-job orientation and training are provided, and opportunities for advancement may include management. General duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing related paperwork; and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by phone, enter orders using a computer keyboard or touch screen, handle payments and make change, and perform other store tasks as needed. The position involves working in a store environment with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Some outdoor tasks may involve adverse weather. Most work is performed standing, with frequent walking, reaching, hand use, and bending, as well as occasional lifting, carrying, pushing, pulling, crouching, and climbing.

Requirements

Must be 16 years of age or older.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, reaching, and occasional climbing.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
Enter customer orders using a computer keyboard or touch screen.
Take inventory and complete associated paperwork.
Handle payments and make correct monetary change.
Clean equipment and the facility approximately daily.
Perform other store tasks, including removing trash and completing outside tasks.