Customer Service Rep(05550) - 3205 North Sharon Amity

Domino's Franchise•Charlotte, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise, is seeking a friendly and enthusiastic Customer Service Representative. The role serves as a customer-facing voice of the company, taking orders, answering questions, and helping ensure positive customer experiences. Team members also contribute to smooth store operations and must follow Domino’s pizza-making standards and dress code while maintaining a clean, professional appearance. The position requires a fast-paced, efficient work style and a positive attitude toward customers.

Requirements

  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills and ability to find solutions.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Ability to follow Domino’s pizza-making standards and procedures and maintain the required professional appearance.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent customer service.
  • Answer customer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work with the team to support smooth operations and happy customers.
  • Prepare pizzas in accordance with Domino’s standards and procedures.
  • Maintain a clean, professional appearance and follow the Domino’s dress code.

Benefits

  • Competitive pay
  • Benefits for eligible employees
  • Flexible scheduling
  • Opportunity to grow and advance within the company
  • Fun and friendly work environment
  • Pizza discounts
  • Health insurance for eligible employees
  • Paid time off for eligible employees
  • 401(k) for eligible employees
  • Referral bonus
  • Career development
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