Customer Service Representative - Pick Your Shift

Avis Budget Group • Portland, OR

63d • $19 • Onsite

About The Position

We’re hiring immediately! No experience necessary! Do you enjoy helping people, staying active, and having flexibility in your schedule? If you’re service-minded, adaptable, and looking for a role where you can choose when you work, join the Avis Budget Group team with our Pick Your Shift opportunity. With Pick Your Shift, you decide when you want to work. Available shifts are posted weekly, and you can easily select the ones that fit your lifestyle directly from our app. This flexible option allows you to balance work and personal life while staying part of a supportive, customer-focused team. We’re committed to helping you succeed by providing training, encouragement, and recognition in a friendly, empowering environment—so you can feel confident in your role while enjoying the flexibility you deserve. What You’ll Do: This is an outdoor, multi-function role where you will assist customers at different points of the rental and return process on our airport lots. Depending on the location, your responsibilities may include checking vehicles, entering information into a handheld device, processing rentals for loyalty customers, assisting customers at exit gates, and checking in vehicles at return. No prior travel experience is required. You’ll use strong customer service skills, clear communication, and a helpful attitude to ensure each customer has a smooth and positive experience. As a Pick Your Shift employee, you’ll begin with a scheduled, paid onboarding session where you’ll meet the team and get introduced to Avis Budget Group. During onboarding, you’ll complete role-specific online learning and in-person skill assessments to prepare you for success. Once training is complete, you’ll be ready to start selecting the shifts that work best for you. Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. We believe great service starts with people who care. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

Requirements

• Valid Driver’s License
• Basic computer skills (typing, data entry)
• A customer-first mindset with a genuine desire to help people
• Effective verbal communication skills
• Willingness to work outdoors and stay active
• Flexibility to work all shifts
• Must be able to type, sit, stand, walk, or move throughout the rental lot; enter and exit vehicles for prolonged periods; and drive a variety of vehicles
• Must be 18 years of age and legally authorized to work in the United States
• This position requires regular, on-site presence and cannot be performed remotely

Nice To Haves

• 6 months retail or customer service experience in a fast-paced environment is a bonus

Responsibilities

• assist customers at different points of the rental and return process on our airport lots
• checking vehicles
• entering information into a handheld device
• processing rentals for loyalty customers
• assisting customers at exit gates
• checking in vehicles at return

Benefits

• Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
• On-the-job training
• Flexible Scheduling: Choose from a variety of available shifts that fit your needs while supporting business demands
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
• Above perks may vary based on full-time/part-time status and location

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed