Customer Service Representative

AmeriServ Financial Bank • Johnstown, PA

5d

About The Position

This role involves processing paperwork, maintaining confidential files and records, and operating a computerized word processing system to produce various documents. The representative will also perform clerical duties such as typing and filing, answer telephones, respond to general inquiries, and direct customers. Additionally, the role requires preparing and executing documents like notes, disclosures, and check lists, issuing proceeds checks, and performing duties related to the processing and administration of existing loans in consumer, commercial, and mortgage lending. All other related duties as assigned.

Requirements

• Ability to process paperwork.
• Ability to establish and maintain files and records, including confidential ones.
• Proficiency in operating a computerized word processing system.
• Skills in typing, filing, and recording.
• Ability to answer telephone and respond to general inquiries.
• Ability to direct customers to the appropriate area.
• Ability to prepare and execute documents.
• Ability to issue proceeds checks.
• Familiarity with processing and administration of existing loans in consumer, commercial, and mortgage lending.

Responsibilities

• Process paperwork related to departmental activities.
• Establish and maintain files and records, including those of a confidential nature.
• Operate a computerized word processing system to produce letters, reports, forms, and other printed documents.
• Perform various clerical duties, such as typing, filing and recording.
• Answer telephone responding to general inquiries and direct customers to the appropriate area.
• Prepare and execute documents such as notes, disclosures, rescissions and checklists.
• Issue proceeds checks.
• Perform a variety of duties related to the processing and administration of existing loans in consumer lending, commercial lending, and mortgage lending.
• Perform all other related duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed