Customer Service Representative
Graco•Dayton, MN
•$18 - $32•Onsite
About The Position
Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. This role provides timely entry and processing of customer orders and other transactions, and responds to routine customer inquiries.
Requirements
- High School diploma or equivalent
- One year customer service experience
- Excellent communication and interpersonal skills
- Excellent computer skills and good keyboard skills
- Applicants must be legally authorized to work in the United States on a permanent and unrestricted basis.
- This position is not eligible for immigration sponsorship now or in the future (e.g., H-1B, TN, E-3, O-1, L-1, or employment-based permanent residence sponsorship).
- Candidates working under temporary employment authorization, including F-1 OPT, STEM OPT, CPT, or similar programs, are not eligible for this position.
Responsibilities
- Review and process orders, inquiries and other transactions.
- Make promise date commitments to customers as required and follow through to insure that commitments are either met or the customer receives as much advance notice as possible.
- Handle incoming routine customer calls.
- Actively engage in continuous improvement programs.
- Perform any other responsibilities as assigned.
Benefits
- medical
- dental
- stock purchase plan
- 401(k)
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
