Customer Service Representative

Frank Gay Commercial Services • Orlando, FL

2d • $17 - $20 • Onsite

About The Position

As a Customer Service Representative, you’ll be the first point of contact for customers — helping them feel supported, heard, and valued. We provide thorough training and ongoing coaching to ensure you feel confident and supported. As part of a growing team, your input will help shape how we continue to evolve and improve.

Requirements

• A clear, confident communicator who thrives in a fast-paced environment
• Passionate about delivering great customer experiences
• Comfortable handling calls and chats across multiple platforms
• Excited to be part of a collaborative and growing team
• Motivated to grow with a company that invests in its people

Responsibilities

• Answering inbound calls from new and existing customers
• Scheduling service appointments quickly and accurately
• Handling outbound calls for follow-ups and appointment support
• Demonstrating empathy and professionalism in every interaction
• Educating customers about our services
• Meeting goals related to quality, bookings, and customer satisfaction

Benefits

• Weekly pay
• PTO after 90 days
• Paid holidays and birthday pay
• Medical, dental, and vision insurance
• 401(k) with match and IRA options
• Paid life insurance
• Ongoing training and leadership development
• Real career growth opportunities – we promote from within
• A supportive, team-driven environment that values your ideas
• Performance-based incentives to maximize your earnings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed