Customer Service Rep(05635) - 485 Tom Hall St
About The Position
Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, NC, is hiring a friendly and enthusiastic Customer Service Representative. The representative serves as a customer contact, taking orders, answering questions, and helping ensure a positive customer experience. The role requires working as part of the team to support smooth store operations and customer satisfaction. The job also calls for making pizzas according to Domino’s standards, maintaining a clean and professional appearance in compliance with the dress code, and working efficiently in a fast-paced environment. Compensation is $10–$12 an hour. The company describes opportunities to grow and advance within the company, along with flexible scheduling and a fun, friendly work environment. Benefits are available to eligible employees and include health insurance, paid time off, and a 401(k). Other stated offerings include 50% off pizza, a referral bonus, and career development.
Requirements
- Positive attitude and passion for providing outstanding customer service.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong problem-solving skills and ability to find solutions.
- Basic computer skills and familiarity with point-of-sale systems.
- Friendly approach and positive attitude when interacting with customers.
- Ability to follow Domino’s pizza-making standards and procedures and maintain the required appearance and dress code.
Nice To Haves
- A love for pizza.
Responsibilities
- Take phone orders accurately and efficiently.
- Provide excellent customer service and a positive customer experience.
- Answer customer questions about the menu, promotions, and delivery services.
- Address and resolve customer concerns with patience and understanding.
- Work as part of a team to support smooth operations and happy customers.
- Make pizzas according to Domino’s standards and procedures.
- Maintain a clean and professional appearance in accordance with the Domino’s dress code.
Benefits
- Competitive pay
- Health insurance for eligible employees
- Paid time off for eligible employees
- 401(k) for eligible employees
- 50% off pizza
- Referral bonus
- Career development
- Flexible scheduling
- Opportunity to grow and advance within the company
- Fun and friendly work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
