Customer Service Representative
62ML•Austin, TX
About The Position
At 62ML, we are dedicated to reshaping brands through strategic insight and storytelling. Our mission is to connect human narratives with measurable outcomes, ensuring growth that's purposeful and enduring. We prioritize clarity and intention, guiding each brand on a thoughtful journey toward authentic impact and lasting success.
Requirements
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Confident, outgoing, and customer-focused personality.
- Goal-oriented and motivated to achieve results.
- Strong relationship-building and problem-solving abilities.
- Excellent organizational and multitasking skills.
- Reliable, adaptable, and self-motivated.
Nice To Haves
- Previous experience in sales, customer service, retail, hospitality, or promotions is a plus but not required.
Responsibilities
- Welcome and engage with customers in a friendly, professional manner.
- Present products and services based on customer needs.
- Identify sales opportunities and recommend appropriate solutions.
- Assist customers with questions while supporting purchasing decisions.
- Build strong customer relationships and encourage repeat business.
- Support promotional and customer acquisition initiatives.
- Maintain accurate records of customer interactions and sales activities.
- Collaborate with team members to achieve sales and customer engagement goals.
- Participate in ongoing sales training and professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
