Customer Service Representative - Medical Waste
Veolia Environnement SA•Colton, CA
•Onsite
About The Position
Responsible for the communication of all customer accounts within a region, including pricing, contract specifications, resolving invoice discrepancies, etc., to ensure accuracy of customer and/or Veolia personnel inquiries.
Requirements
- High School diploma or GED required.
- Extensive knowledge in communications
- Strong team player
- Excellent interpersonal and communication skills
- Time management: the ability to organize and manage multiple deadlines
- Strong customer orientation
Nice To Haves
- BS in Business or related discipline preferred
- 3-4 years of customer service experience preferred
- 1-2 years in a supervisory capacity preferred
Responsibilities
- Answer all customer inquiries on a variety of issues pertaining to regulated medical waste disposal options, pricing, and contracts.
- Respond to problem calls with respect to pickup and scheduling by informing appropriate personnel of dates, customers, and scheduling data.
- Customer data entry
- Waste record keeping
- Provide additional services or maintain the current customer base.
- Acts as liaison with customers and Veolia personnel in determining existing contract specifications, pricing, options, regulations, etc., to better service customer needs.
- Other duties as assigned.
Benefits
- paid time off policies
- health, dental, vision, and life insurance
- retirement plans, savings accounts
- tuition reimbursement
- paid volunteering
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
