Customer Service Representative- Licensed Agent

TEKsystemsWhitpain Township, PA
$19 - $19Onsite

About The Position

TEKsystems is currently supporting a client in Blue Bell, PA hiring for customer service representatives supporting health benefit programs. This role will be on-site primarily supporting open enrollment season and will get you set up to become a licensed insurance agent. Applicants with strong communication skills are encouraged to apply.

Requirements

  • Customer service and administration experience
  • Strong communication skills
  • Microsoft office skills
  • Reliable transportation

Nice To Haves

  • Call center experience is highly preferred

Responsibilities

  • Take inbound and outbound calls regarding health benefits services
  • Help customers in a professional and courteous matter
  • Work through multiple computer programs related to customer/patient information
  • Provide customer service with patience and empathy
  • Navigate through CRM systems, outlook and phone effectively

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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