Customer Service Representative - Intern

Crane Company • Piqua, OH

1d

About The Position

The Customer Service Intern provides support for the organization’s customers by providing the highest level of customer service possible.

Requirements

• Currently pursuing an associate degree
• Strong problem-solving skills
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office and internal systems
• Ability to multitask and prioritize in a fast-paced environment
• Work Authorization: Crane Pumps & Systems will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas (Examples: E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN), or those who need sponsorship for work authorization now or in the future, are not eligible for hire at this time.

Nice To Haves

• Previous internship experience
• Positive attitude and team-oriented mindset
• Willingness to learn and adapt quickly
• Strong problem-solving skills
• Commitment to providing a high level of customer service

Responsibilities

• Serve as the primary point of contact for customer inquiries via phone and email
• Collaborate with internal teams (sales, operations, production) to resolve issues
• Provide timely follow-up and maintain strong customer relationships
• Enter and maintain accurate data in relevant systems
• Support additional administrative or customer service tasks as needed
• Provide information to the customers regarding: order status, product availability, product pricing, bill of materials
• Other duties as assigned

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree