Part-Time Customer Service Representative III
About The Position
The Customer Service Representative III is assigned to the Parks & Recreation Administration Office and provides customer service to members and participants. The role assists with facility, event, and program activities, including setup, assigning duties, supervision, and takedown. The representative helps maintain a safe environment, opens and closes the facility, and follows City of Conroe and Center policies and procedures. The position requires a minimum age of 18, a high school diploma or equivalent, and at least one year of experience in a leadership role. Candidates must be able to obtain relevant certifications. Employment is subject to a background check and pre-employment substance abuse screening. A motor vehicle record check and job-related doctor’s physical exam may also be required. Safety-sensitive positions are subject to random drug and alcohol testing after hire.
Requirements
- Minimum age of 18 years old.
- High school diploma or equivalent.
- Minimum of one year of experience in a leadership role.
- Experience in staff supervision.
- Experience in delivery of recreation programs and/or services to the public.
- Cash-handling experience.
- Excellent communication skills.
- Ability to obtain relevant certifications.
- Must pass a background check and pre-employment substance abuse screening as a condition of employment.
- A motor vehicle record check and job-related doctor's physical exam may also be required.
- Safety-sensitive positions remain subject to random drug and alcohol testing after hire.
- Ability to exert up to 40 pounds of force occasionally, up to 30 pounds frequently, and/or up to 10 pounds constantly to move objects.
- Required physical abilities include crouching, fingering, grasping, handling, hearing, kneeling, lifting, reaching, repetitive motions, speaking, talking, visual acuity, and walking.
Responsibilities
- Provide excellent customer service to members and participants.
- Assist with facility, event, and program activities, including setup, assignment of duties, supervision, and takedown.
- Ensure a safe environment for participants.
- Open and close the facility.
- Follow City of Conroe and Center policies and procedures.
Benefits
- Employee assistance program.
- Free membership at the City's pool and recreation center facilities for all employees.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
