PART TIME CUSTOMER SERVICE REPRESENTATIVE II

OHIO VALLEY BANK • Point Pleasant, WV

5d • $15 - $0 • Onsite

About The Position

This part-time position involves handling customer transactions such as cash deposits and withdrawals, processing loan payments, and maintaining accurate transaction records. The role requires extensive on-the-job training and focuses on cross-selling company products while fostering strong customer relationships. The company is committed to making reasonable accommodations for essential job functions.

Requirements

• Detail oriented
• Good telephone skills
• Excellent customer service skills
• Ability to maintain considerable tact with difficult and/or irate customers, yet remain personable
• Fast, efficient worker
• Ability to work efficiently under pressure
• Ability to project good judgment with moderate supervision
• Basic PC skills
• Ability to maintain accuracy and confidentiality
• Ability to work overtime or extended hours when necessary

Responsibilities

• Accept cash items from customers for deposits.
• Handle withdrawals from and deposits to savings and checking accounts.
• Take loan payments.
• Maintain a running account of all transactions.
• Cross-sell other company products.
• Maintain quality relationships between OVB and the customers.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed