Customer Service Representative (Bank Teller)

Citizens State Bank•Naturita, CO

7d•$16 - $19•Onsite

About The Position

Citizens State Bank is seeking an energetic, service‑oriented Customer Service Representative (CSR) to join our frontline team. This full-time, on-site role will work from our Naturita branch and plays a vital part in helping customers across our region feel supported, known, and valued. As a CSR, you will be the welcoming face of the bank—providing friendly, accurate, and knowledgeable service to customers visiting our branches and those calling in from throughout the region. This entry-level role is perfect for someone who loves connecting with people, thrives in a detail-oriented environment, and wants to build a career in community banking.

Requirements

2+ years of customer service experience, ideally in a fast-paced or detail-focused environment
Strong communication skills—friendly, clear, and professional
Comfort learning and using computer systems and banking tools
High attention to detail and accuracy
A genuine desire to help people and make their day a little easier
Reliable transportation (you may be called upon to help cover in other branches on occasion)

Responsibilities

Assist customers with everyday banking needs, including deposits, withdrawals, payments, and account questions
Deliver excellent in-branch service as the first point of contact for customers
Answer incoming phone inquiries and support customers across all Citizens State Bank locations
Perform accurate data entry, transaction processing, and documentation
Troubleshoot customer issues with professionalism and patience
Uphold all bank policies and compliance practices to ensure customer safety and confidentiality
Build trusted relationships with customers by demonstrating warmth, attentiveness, and problem-solving skills